Frequently Asked Questions


Digestive discomfort can generally be caused by a demanding lifestyle, skipping meals, stress, a low fibre and unbalanced eating plan, lack of exercise or poor fluid intake. Some common signs of digestive discomfort include feelings of bloated or sluggishness, intestinal ‘gurgling’, and feeling weighed down or heavy. These cannot only be uncomfortable, but can feel embarrassing too.

Symbio™ Probalance™ contains inulin and polydextrose, two types of soluble dietary fibres. These help to maintain balance by absorbing water in your gut, and softening bowel content to ensure easier movement and regularity.

Digestive enzymes are responsible for helping to break down food into smaller pieces your body can use as fuel. Calcium plays an important role in digestion through supporting the function of digestive enzymes, such as lipase to ensure they can operate at full capacity. The fibre and calcium in Symbio help with digestive balance by supporting your digestives enzymes to perform at their best and balance through helping keep you regular.

Symbio is the only Yoghurt in NZ to contain the natural probiotic DR10™. DR10 is a simple name for a specific strain of probiotic cultures scientifically called Bifidobacterium lactis HN019™. It is a natural Probiotic strain discovered by the former Dairy Research Centre in New Zealand (now called the Fonterra Research Centre) and tested to ensure it survives digestion.

Probiotics are widely understood to be microoganisms that aid digestion in the gut, consumption of probiotics has been linked to the topping up or replenishment of the ‘good’ bacteria in the gut which may help to restore natural balance.

A study published in the Scandinavian Journal of Gastroenterology showed that a daily intake of 1.8 billion DR10 probiotic cultures for a period of 14 days is sufficient for inner balance. Symbio Probalance has over 5 billion DR10 probiotic cultures in every 150g serve, and because it’s tested to ensure that there are sufficient numbers of live probiotic bacteria remaining in the product right up until the end of its shelf life, just one 150g serve daily is all you need.

Eating the right kind of yoghurt is an easy way to support your digestive balance, but not all yoghurts are created equal. Not all yoghurt cultures are probiotic cultures, and not all probiotics have the same physiological benefit. To ensure you feel a real benefit you need to eat yoghurt containing the right kinds of live probiotic cultures at an effective level. Yoghurts that are merely labeled ‘probiotic’ won’t necessarily do the job. Symbio Probalance contains Bifidobacterium lactis DR10, a probiotic that has been studied in over 20 scientific studies, and it remains live in the yoghurt in sufficient numbers to support your digestive balance up until the end of the yoghurt’s shelf life.

Symbio Probalance does contain artificial colours and preservatives. The artificial colours and preservatives come from the fruit which helps to prevent yeast and mould growth.

Symbio Probalance comes in a variety of flavours in 4 x 150g, 950mL pouring packs and 500g tub portions, and can be found in selected retail outlets. Please see our product range here.

There is no added sugar in the base of Symbio yoghurt. There is a range of sugars in Symbio Probalance, including naturally occurring sugars: lactose from the milk and fructose from the fruit. The fruit used in Symbio may also contain added table sugar (sucrose) for taste. The amount of sugar varies across the flavours, and for those wanting to reduce the amount of sugar in their eating plan, there is no added sugar in the Natural Unsweetened variant.

It is important that you have the correct strain of probiotic in sufficient numbers to support inner balance. Symbio Probalance is powered by a unique strain of Bifidobacterium lactis, called DR10 which has been the subject of various scientific studies. Other probiotics, including those supplied in the form of pills, contain different probiotic strains, which may or may not have been the subject the scientific studies. Symbio Probalance also contains the added benefits of the goodness of dairy including protein, calcium, vitamins A and D and added dietary fibre. So unlike supplements or pills, in addition to probiotics you also get a range of other nutrients.

There is probably no need to “double up” on your probiotic intake by taking supplements too. Yoghurt also provides dairy protein and nutrients like calcium, vitamin A and D, which probiotic supplements won’t provide. As always, please see your health professional for advice specific for your individual health needs.

One serve of Symbio is 150g, under the NZ Eating and Activity Guidelines this is ‘one serve of dairy’.

Symbio Probalance is made in New Zealand from milk sourced from New Zealand dairy farms.

Symbio Probalance is not recommended for infants. Anchor Uno yoghurt is a great nutritional choice for infants over 6 months of age who are commencing solid foods. People who are allergic to cow’s milk should not consume Symbio Probalance and those who are lactose intolerant should exercise caution. As always, please see your health professional for advice specific for your individual health needs.

Try these top tips for digestive wellbeing:

  • Enjoy fibre rich foods such as wholegrain breads and cereals, fruit and vegetables.
  • Keep up your fluid intake, especially in hot weather and after exercise.
  • Being active assists your gut to stay active too.
  • Look for yoghurt that contains probiotic cultures.
  • A nutritious eating plan plus regular physical activity is key to wellness.

You can use Symbio Probalance in the same way as you would use any other low fat yoghurt, but heating it may destroy the viability of the probiotic cultures.

Like most dairy foods, Symbio Probalance is best enjoyed well chilled from the refrigerator and freezing is not recommended. It may be possible to freeze Symbio Probalance however it can destroy the great creamy texture of the product although the probiotic cultures will survive.

If you’re pregnant or breastfeeding please talk over any concerns you have with your GP, dietician or midwife.

All of the Symbio Probalance range is now Gluten Free, Including the Wholegrains variety.

Symbio Probalance contains gelatine, so is not suitable for vegetarians.

The Food and Agriculture Organization of the United Nations (FAO) and the World Health Organization (WHO) define probiotics as “Live microorganisms which, when ingested in adequate amounts, confer a health benefit on the host”. For probiotics to deliver any kind of health benefits they need to be able to survive in the gastric environment of the human gut. Probiotics must also remain viable (or alive) for the shelf life of the food and have a proven health benefit.

A prebiotic is a type of fibre that acts as food and stimulates growth and metabolic activity of the probiotic cultures, and therefore increases the length of time that the probiotic is active. Symbio Probalance contains added prebiotic fibre, including inulin.

Yes, we have tested all of our varieties to ensure that at the end of shelf life the probiotic counts are still above 5 billion per serve.

The Symbio™ Probalance™ 14 Day Challenge is a simple and delicious way to start to get your balance back.